WorkInsights.com - an online tool developed by the Amherst Group Limited to allow service providers to accurately measure service costs, customer satisfaction, and employee commitment.
Who We Are
The Amherst Group is a management consulting firm whose mission is to support leaders of staff organizations in delivering superior results. All of our client work addresses transforming staff into service-oriented, business-based and value driven professionals. Our expertise encompasses staff work in all functional areas - Finance, Human Resources, Information Systems, Legal, Materials Management, Procurement, Public Affairs, Marketing Communications, Facilities Management and any other functional area you can imagine.
We Are Consultants Who:
Our Primary Practices
We are consultants, not outsourcers. We believe internal service providers are usually the most effective means of delivering cost and satisfaction improvement.
Since 1991, we have served the global needs of over sixty Fortune 500 companies by providing project management, subject matter expertise, coaching, and decision-support to develop and execute staff excellence.
To learn more about how we can help you address the challenges of Shared Services, contact us.